EXEMPLE SUCCES CLIENT NE PAS EFFACER – Deploying Contract Management standard across top UK Public Transport Group

First Group

€50m turnover

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case study 1

The context

With a centralised Group Procurement function, as well as operating company-specific procurement representatives, our client had robust procurement practices in place. However, a need was identified to assess, standardise and improve contract management practices across the different Train and Bus operating companies.

Ayming was engaged by the Chief Procurement Officer to support in a group-wide contract management assessment leading to a gap analysis and action roadmap, as well as to develop a minimum contract management standard and process to be rolled out across the Group. Moreover, Ayming were to deliver training to key members of the organisation.

Our contribution/mission

To deliver this project, Ayming mobilised 2 experienced consultants to design an approach consisting of 2 phases. Phase 1 focused on understanding and mapping the status quo leading to a gap analysis against best practice. Phase 2 focused on setting the target, defining a contract management standard, as well as developing & delivering training for stakeholders across the group. To deliver this project, Ayming mobilised 2 experienced consultants to design an approach consisting of 2 phases. Phase 1 focused on understanding and mapping the status quo leading to a gap analysis against best practice. Phase 2 focused on setting the target, defining a contract management standard, as well as developing & delivering training for stakeholders across the group.

To map and diagnose contract management practices across the group, Ayming used our proprietary framework focused on assessing the 5 key stages of contract management, as well as the overall strategy and tools & templates available: To map and diagnose contract management practices across the group, Ayming used our proprietary framework focused on assessing the 5 key stages of contract management, as well as the overall strategy and tools & templates available:

Ayming's training has revolutionised the ways
Jon Smith, CFO

To map and diagnose contract management practices across the group, Ayming used our proprietary framework focused on assessing the 5 key stages of contract management, as well as the overall strategy and tools & templates available:

To map and diagnose contract management practices across the group, Ayming used our proprietary framework focused on assessing the 5 key stages of contract management, as well as the overall strategy and tools & templates available:

  • Creation and authoring
  • Negotiation and approval
  • Contract execution
  • Contract administration
  • Analysis & renewal

The results obtained

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25%

reduction in costs

14

Country teams on the project

23

Country teams on the project

Future Opportunities

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  1. Identify opportunities
    • Procurement and supply chain diagnostic
  2. Manage & Change
    • Category management
  3. Transform & Deliver
    • Logistics and supply chain optimisation
  4. Sustain & measure
    • Savings tracking and compliance

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